A helping hand when you need it
Let one of our experienced customer success managers take care of take care of setup and analysis,
so you'll get time for other important things.
Support services
As an Enterprise customer, we offer onboarding to help you get started and support to help you with your analysis needs. All our customers have access to technical support via email.
Personal onboarding
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Startup meeting
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A tailored data collection strategy
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Setup of product
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Configuration of channels
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Question formulation for surveys
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Predefined segments
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Personal training
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We speak Swedish and English
Personal support
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A dedicated Customer Success Manager.
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Analysis support
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Help to set up new measuring points or improve the ones you have.
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Help to set up surveys, segments, funnels, goals, reports, or a great dashboard.
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Personal technical support
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We speak Swedish and English
Analyst reports
Your data will be analyzed and the results presented in a report by one of our experienced analysts.
A personal presentation is always included.
We offer a variety of tailored reports:
User journey report
Deep analysis of a user journey
Full website report
Overview of all user groups, their intents, issues, and what can be done to resolve them.
Campaign evaluation
A close look at the conversions, behavior, and experience of the people coming from a campaign.
Problem area report
A deep dive into the issues, problems, and friction your visitors encounter on your website. Why do they arise and how can they be solved?
...and a few more
