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Extellio's cookie policy

What is a cookie?

Extellio International AB, reg. no. 556555–1321, (”Extellio”), uses cookies on our website (www.extellio.com – hereinafter the ”Website”).  

A cookie is a small text file which collects information about your use of the Website and/or the Services. Relevant Cookies are stored on your computer, mobile phone or other unit when you visit the Website or use the Services.   

In accordance with the requirements set forth in the Electronic Communication Act (2003:389), with this policy we wish to inform you about how Extellio uses cookies. In the event our cookies result in our processing of personal data, we will also draw your attention to our privacy policy.  

You personally choose whether or not you wish to accept cookies on your unit. Your consent is required for the use of cookies, however not for cookies that are necessary to facilitate the service that you, as user, have personally requested. You provide your consent by clicking that you approve that the website will use cookies. Your consent is entirely voluntary and you can at any time whatsoever withdraw the consent by changing the cookie settings on the website. 

If you do not choose to accept our use of cookies, the functionality and performance of our websites may be impeded since certain functions are dependent on cookies. Accordingly, blocking cookies may result in the website services not functioning as they should.

Which cookies do we use, and why?

Through our cookies, the website can ”remember” and ”recognise” you either: 

  1. temporarily – i.e. until you shut down your browser (we then use session cookies). These cookies are deleted after a completed session, i.e. when the user closes her/his browser and are used, among other things, to discover that a user is visiting the Website and which choices that user makes; or 

  2. permanently – i.e. until such time as you change the settings in your browser, delete cookies or change your cookie settings (we then use permanent cookies). 

Types of cookies we use

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Name

Duration

Description

__cfruid

Session

Cloudflare sets this cookie to identify trusted web traffic.

_GRECAPTCHA

5 months 27 days

This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.

extellio_id

13 months

To be able to show demo of surveys on website

extellio_ses

30 minutes

To be able to show demo of surveys on website.

extellio_cvar

30 minutes

To be able to show demo surveys on website.

extellio_hsr

30 minutes

To be able to show demo of surveys on website.

extellio_ref

6 months

To be able to show demo of surveys on website.

extellio_respondentId

12 months

To be able to show demo of surveys on website.

__cf_bm

29 minutes

This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

__hs_initial_opt_in

7 days

To store cookie consent preferences.

cookieyes-consent

1 year

CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

JSESSIONID

Session

New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.

Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Name

Duration

Description

loglevel

Never

No description available.

__cf_bm

29 minutes

This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

hubspotutk

5 months 27 days

Keep track of visitor's identity

extellio_*

12 months

One entry for each survey that has been active on the website. Stores information of when the survey was triggered, shwon, dismissed and completed to help decide when to trigger surveys. This information is not used in any other way an never leaves the browser.

extellio_timers

12 months

Tracks time spent on pages to decide when to trigger surveys. This information is not used in any other way and never leaves the browser.

extellio_session_timers

Session

Tracks time spent on pages during the current visit to decide when to trigger surveys. This information is not used in any other way and never leaves the browser.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Name

Duration

Description

__hssc

30 minutes

Visit information.

__hssrc

Session

Determines if the visitor has restarted their browser.

Marketing

Marketing cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Name

Duration

Description

__hmpl

Persistent

Collects information on user preferences and/or interaction with web-campaign content.

Manage cookie preferences

Cookie settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Microsoft Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

If you are using any other web browser, please visit your browser's official support documents.

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