Pricing
Save 20% with a yearly subscription
Free
When you want to get started in understanding your UX or just to see what Extellio can do.
Suitable for any website that needs safe and capable analytics.
- Analytics up to 100 000 visits/month
- Limited general survey
- Limited feedback
- Limited heatmaps
- Limited session recordings
- Basic analysis capability
- Free forever
Starter
When you want to understand who your users are, their intents, and their issues.
Suitable for smaller websites that support the business.
- Unlimited analytics
- Cookieless tracking
- Custom general survey
- Feedback
- 5 Heatmaps
- 3 Session recordings
- Basic analysis capability
Standard
When you want to beyond basic UX analysis and investigate on a target group level.
Suitable for larger websites that are important to the business.
- Unlimited analytics
- Cookieless tracking
- Custom general survey
- Feedback
- Targeted survey
- Unlimited heatmaps
- Unlimited screen recordings
- Expanded analysis capabilities
Deep Insights
When you want to understand the dynamics of UX, behavior, and conversion in detail.
Suitable for large websites that are a critical part of the business.
- Unlimited analytics
- Cookieless tracking
- Unlimited general surveys
- Unlimited feedback
- Unlimited targeted surveys
- Unlimited heatmaps
- Unlimited screen recordings
- Unlimited analysis capabilities
Get your price
A license covers one website, including any language/country versions on unique TLDs.
1. Select your licence plan
2. Select subscription period
4. Add unlimited heatmaps & session recordings?
Free
- Unlimited heatmaps & session recordings
- Dedicated analyst
Our Free subscription has a limit of 100 000 visits/month. At that point, we will stop collecting data. The price shown is for unlocking traffic above the limit.
Custom solutions
Too complex or unique for standard plans?
If you need a more tailored approach, we're happy to help. We have several enterprise customers and are comfortable crafting custom solutions for specific clients. Simply contact us to begin the process of creating something that best suits you and your organization.
See full comparison
Features
Free
Starter
Standard
Deep
Analytics
i
Free plan includes 100k visits/month. Extra visits are available. See "Get your price"
unlimited*
unlimited
unlimited
unlimited
Heatmaps
i
Additional heatmaps available for Free and Starter license plans
3*
5*
unlimited
unlimited
No of heatmap samples
i
Additional samples available for Free license plan
100*
unlimited
unlimited
unlimited
Session recordings
i
Additional session recordings available for Free and Starter license plan
1*
3*
unlimited
unlimited
No. of session samples
i
Additional samples available for Free license plan
30*
unlimited
unlimited
unlimited
General surveys
i
Popup questionnaire triggered on global time to all or a random sample of users
1
1
1
unlimited
No. of general survey responses
i
No. of answers shown in results. Response collection is unlimited.
100
unlimited
unlimited
unlimited
Feedback
i
User triggered short questionnaire
1
1
1
Unlimited
No. of feedback responses
i
No. of answers shown in results. Response collection is unlimited.
25
unlimited
unlimited
unlimited
Targeted surveys
i
Questionnaire targeted at specific users based on behaviour or metadata, e.g. action, page, device, UTM, etc.
–
–
1
unlimited
No. of target survey responses
i
No. of answers shown in results. Response collection is unlimited.
–
–
unlimited
unlimited
Survey functionality
Survey version management
i
Keep track of survey updates and changes
–
✔
✔
✔
Survey languages
i
Most languages are available, but any language will be added upon request.
1
2
unlimited
unlimited
Survey templates
i
Survey template library with questions for different industries, situations and needs.
✔
✔
✔
✔
Survey design
i
A number of ready-made design templates, as well as custom design options for color and font, including CSS.
templates
custom
custom
custom
Remove Extellio logo from survey
–
–
✔
✔
Results & analysis
Custom survey segments per user
i
Create and save segments with custom filters
2
2
4
unlimited
Tag free-text comments
i
Categorize free-text comments into themes for easier analysis
✔
✔
✔
✔
Benchmark KPIs
i
KPI comparison with industry peers
✔
✔
✔
✔
Automated reports
i
Custom automated e-mail reports.
1
3
unlimited
unlimited
Survey segments as analytics filters
i
Basic feature details
1
1
3
10
User journey funnels
i
Create funnels combining website events & survey responses
–
1
3
unlimited
Custom dimensions i analytics
i
Basic feature details
30
30
30
30
System
Users
i
Can view and analyze data
5
unlimited
unlimited
unlimited
Advanced users
i
Can modify and set up data collection.. More users are optional
1
1
3
unlimited
API
i
Raw data export via API
–
✔
✔
✔
GDPR compliant
i
Data handling & storage in Sweden with solid privacy agreements and practices in place
✔
✔
✔
✔
Google Universal Analytics import
*
*
✔
✔
Additional websites
i
Unique websites require separate licenses within the same account. See also Website language/country TLDs or subdirectories.
*
*
*
*
Support & consultant services
Onboarding review meeting
i
Scheduled upon request, the onboarding review meeting checks your system and survey configuration after set-up.
–
✔
✔
✔
Technical support
i
E-mail
✔
✔
✔
✔
Dedicated analyst
i
A dedicated analyst for onboarding, set-up, strategy, survey design, tech support, analysis support, etc. For more information, see "Analyst expertise"
–
*
*
*
Analyst reports
i
Extellio analysts interpret your data in a thorough report. For more information, see: "Analyst expertise".
–
*
*
*