A survey for every occasion
No matter if you want to get a general reading of user experience or if you want the details of a checkout flow, there's an Extellio survey that will give you good results. They are customisable to work well for any target group, purpose, and situation, and there are numerous templates to help you on the way.
Different survey types for different purposes
Advanced triggers to target the right people at the right time
Proven templates to ensure you ask the right questions in the right order
Numerous modes and display options for a smooth respondent experience
Custom survey design to align with your brand
Surveys for different purposes
For different tasks you need different tools. We have different kinds of surveys for different purposes.
General surveys
For measuring long-term development
A general survey lets you understand over time who your visitors are, their experience, intent, issues, and other things you need to know about them. The data is valuable on it's own but it also serves as metadata to make more meaningful analytics segments.
Examples of use cases:
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Get insights on how a relaunch affected your visitors
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See what roles are having more trouble succeeding on your web
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See what tasks are hard to solve on your web
Response rate 2-10%
Targeted surveys
Target a specific audience
Targeted surveys have advanced triggers that let you investigate a specific user group based on their actions, traffic source, or any other avaliable data. Use any mode of survey display, from popup to embedded, or anything else you can think of.
Examples of use cases:
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Evaluate the internal search
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Evaluate the purchasing flow
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Investigate the users from a marketing campaign
Response rate 15-40%
Feedback surveys
Instant feedback
A feedback survey helps you pick up any issues or feedback vistors have on specific pages, apps, or flows. They usually generate negative responses and act as a way for users to let off steam in frustration. They give you direct information about what's not working and where.
Examples of use cases:
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To find out when something isn't working as expected
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To comply with accessibility laws
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Evaluate information for certain pages
User triggered
Settings and triggers
The right question to the right user at the right time is essential for good results.
Make it happen with the right triggers and smart questions.
Triggers
Trigger your survey on any data available. E.g. Time on website, visited pages, buttons clicked, source, or events fulfilled.
Display frequency
Daily, once per month, or once per year? More often for non-respondents? Inhibiting one survey with another? It's your choice.
Smart questions
Tailor follow-up questions or branch out different audiences in any way you want.
Survey templates
Use the survey templates for a quick start tailored to your situation. Based on an extensive experience form using surveys on websites from many different industries and in many different situations.
General surveys for different industries
Targeted surveys for different target groups
Targeted surveys for different user flows
Targeted surveys for different functionalities
and much more...
Try different survey styles and design
There's a style and format for every survey occasion. Try some samples below.
Formats
Popup
A survey that popups in its own small windows. Will give you a higher response rate.
Modal
A layer that will make your visitors focus on your survey.
Embedded
Embedded surveys are perfect for evaluation of a process (such as purchasing, filling out forms, doing web training), or of content of specific pages.
Functionality & design
Classic survey with a start page
Start pages are perfect if you have a more formal website.
Toggle buttons
A bit modern look of your survey, without a start page.
Quiz mode
Make it fun to answer surveys with quiz mode. Quiz mode will change to the next question immediately when an answer choice is marked.
Purpose
General evaluation
Evaluate your website to prioritize among problem areas.
Targeted audience
Target a specific audience.
Embedded poll
Embedded surveys are perfect for evaluation of a process (such as purchasing, filling out forms, doing web training), or of content of specific pages. Try it out below!