License specifications
Full feature lists for Extellio's SaaS products
Valid from 2023-06-29 to 2024-02-06
Analytics
v. 2023.1.1
See full comparison
Features
Free
Insights
Insights Pro
Limits
No. of actions per month
i
See volume limit rules
max 100 000
unlimited
unlimited
Data retention
i
Older data will be deleted
18 months
30 months
48 months
Features
Custom segments
i
Create and save segments with custom filters
2
4
unlimited
Survey-based segments
i
Create segments based on survey data
✔
✔
✔
Custom events
i
Define analytics events
✔
✔
✔
Goals
i
Create goals for conversion measurement
✔
✔
✔
Funnels
i
Follow user paths to goals
✔
✔
✔
User journey funnels
i
Funnels combining website events & survey responses
✔
✔
✔
Cookieless tracking
i
Track users without using cookies
–
✔
✔
Form analytics
i
Analyze how forms are used
–
–
✔
Media analytics
i
Analyze video and audio usage
–
–
✔
e-commerce analytics
i
Analyze the website actions and traffic sources that lead to sales
–
–
✔
Custom dimensions
i
Basic feature details
30
30
30
Users
No. of users
i
Can view and analyze data
unlimited
unlimited
unlimited
No. of advanced users
i
Can modify and set up data collection.
1
3
unlimited
Custom user permissions
i
Control permissions per data source (website)
–
–
✔
System
GDPR-safe
i
Data handling & storage in Sweden with solid agreements and practices in place.
✔
✔
✔
Language/country TLDs or subdirectories in website
i
Language versions on separate TLD/ subdirectories can be added to a website (data source).
✔
✔
✔
API
i
Raw data export via API
–
✔
✔
License price factor
i
Price is based on the chosen level of actions/month.
actions/month
actions/month
actions/month
Volume limit rules
i
Fixed volume will stop data collection at set level of actions/month.
Variable volume will collect data above set level. Charge is based on actual volume collected.
fixed
variable
variable
Support & consultant services
Technical support
i
Via e-mail
✔
✔
✔
Personal onboarding
i
Training and data collection setup
add-on
add-on
add-on
Personal support/dedicated CSM
i
A personal analyst for, set-up, strategy, tech support, analysis support, etc.
add-on
add-on
add-on
Analyst reports
i
Extellio analysts prepare reports with analysis, data interpretation, analyst reports,, etc..
–
add-on
add-on
Google Universal Analytics import
i
Import and preserve your old Google Analytics data.
–
add-on
add-on
Heatmaps & session recordings
v. 2023.1.1
See full comparison
Features
Free
Insights
Insights Pro
Limits
No. of heatmap samples per day
i
See volume limit rules
25
As per chosen level
As per chosen level
No. of session recordings per day
i
See volume limit rules
2
As per chosen level
As per chosen level
Data retention
i
Older data will be deleted
7 days
4 months
12 months
Features
Custom segments
i
Create and save segments with custom filters
2
4
unlimited
Survey-based segments
i
Create segments based on survey data
✔
✔
✔
Analytics based segments
i
Create segments based on analytics data.
✔
✔
✔
Users
No. of users
i
Can view and analyze data
unlimited
unlimited
unlimited
No. of advanced users
i
Can modify and set up data collection.
1
3
unlimited
Custom user permissions
i
Control permissions per data source (website)
–
–
✔
System
GDPR-safe
i
Data handling & storage in Sweden with solid agreements and practices in place.
✔
✔
✔
Language/country TLDs or subdirectories in website
i
Language versions on separate TLD/ subdirectories can be added to a website (data source).
✔
✔
✔
API
i
Raw data export via API
–
✔
✔
License price factor
i
Price is based on the chosen level of samples per day
heatmap samples/day
heatmap samples/day
heatmap samples/day
Volume limit rules
i
Fixed volume will stop data collection at set level of actions/month.
Variable volume will collect data above set level. Charge is based on actual volume collected.
fixed
fixed
fixed
Support & consultant services
Technical support
i
Via e-mail
✔
✔
✔
Personal onboarding
i
Training and data collection setup
add-on
add-on
add-on
Personal support/dedicated CSM
i
A personal analyst for, set-up, strategy, tech support, analysis support, etc.
add-on
add-on
add-on
UX surveys
v. 2023.1.1
See full comparison
Features
Free
Insights
Insights Pro
Limits
No. of responses per month
i
See volume limit rules
30
unlimited
unlimited
Survey types
General surveys
i
Give an overview of your users and their experience.
1
1
unlimited
Targeted surveys
i
Numerous triggers and presentation modes to investigate a specific audience.
1
1
unlimited
Feedback surveys
i
Find and solve urgent issues on specific pages.
1
1
unlimited
Results & analysis
Custom segments
i
Create and save segments with custom filters
2
4
unlimited
Analytics-based segments
i
Create segments based on events, source and other analytics data.
✔
✔
✔
User journey funnels
i
Funnels combining website events & survey responses
✔
✔
✔
Tag comments
i
For advanced users
✔
✔
✔
Benchmark KPIs
i
KPI comparison with industry peers
✔
✔
✔
Graph & free text answer export
i
Graph to PNG with chosen filter/-s
✔
✔
✔
Automated reports
i
Custom reports sent to you inbox regularly.
1
5
unlimited
Event-based segments
i
Create event-based segments without using Extellio analytics.
–
–
✔
Survey functionality
Survey languages
i
Most languages are supported out of the box Any language will be added upon request.
1
unlimited
unlimited
Survey templates
i
Survey template library with questions for different industries, situations and needs.
✔
✔
✔
Questionnaire logic
i
Build more precise surveys with advanced logic.
✔
✔
✔
Survey design
i
A number of ready-made design templates + custom design of color and font, including CSS.
templates
custom
custom
Survey version management
i
Keep track of survey updates and changes.
–
✔
✔
Users
No. of users
i
Can view and analyze data
unlimited
unlimited
unlimited
No. of advanced users
i
Can modify and set up data collection.
1
3
unlimited
Custom user permissions
i
Control permissions per data source (website)
–
–
✔
System
GDPR-safe
i
Data handling & storage in Sweden with solid agreements and practices in place.
✔
✔
✔
Language/country TLDs or subdirectories in website
i
Language versions on separate TLD/ subdirectories can be added to a website (data source).
✔
✔
✔
API
i
Raw data export via API
–
✔
✔
License price factor
i
Price is based on the chosen level of actions/month.
actions/month
actions/month
actions/month
Volume limit rules
i
Fixed volume will stop data collection at set level of actions/month.
Variable volume will collect data above set level. Charge is based on actual volume collected.
fixed
variable
variable
Support & consultant services
Technical support
i
Via e-mail
✔
✔
✔
Personal onboarding
i
Training and data collection setup
add-on
add-on
add-on
Personal support/dedicated CSM
i
A personal analyst for, set-up, strategy, tech support, analysis support, etc.
add-on
add-on
add-on
Analyst reports
i
Extellio analysts prepare reports with analysis, data interpretation, analyst reports,, etc..
–
add-on
add-on