Understand your users with surveys

Get to know who your visitors really are.
Understand their intent, satisfaction, success rate, thoughts, feelings and frustrations. There is no better way than surveys to find these things out.


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It's free for as long as you'd like


Surveys that add value 

Our customers have 10-40% response rate

  • See who your users really are
  • Understand their intents, successes and failures

  • Hear their thoughts, feelings and frustrations

  • Fully GDPR & CCPA compliant

Extellio gives you better insights

  • Question library - we've surveyd 4000+ websites and know how to ask questions

  • Smart questions

  • Monthly PDF reports

  • Group free-text questions to different categories for a clear picture

  • Powerful segmentation & filtering of results

  • Combine results with Analytics & Heatmaps

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“I like that we have our own contact person who got to know us and IF Metall, and thus followed the development and can give advice based on results and insights.”

Elisabeth Ekström, Web manager - IF Metall

" It gives us a set of KPIs that are easy to understand and follow up."

Jonas Lindblom, Global Digital Marketing Manager - Roxtec - www.roxtec.com

"Great analytics tool, being able to see and cross-evaluate data even with custom dimensions. Good personal support with setting up surveys."

Anonymous user, Extellio customer survey

"Extellio provides us with great insights about user needs and recommendations for website improvements."

Magnus Burén, Web development manager - Alfa Laval

“Great tool that helps us understand what the users want and need in an easy way”

Elsa Lidholm, Senior specialist Web & Digital Marketing - Circle K

Custom styles and designs

You have a choice in style for your survey on Extellio. It can be a popup, a model, or embedded. You can create a classic survey with radio buttons or set it up as a quiz and of course, you can style colors and other design elements.


Surveys for different purposes

For different tasks you need different tools. We have different kinds of surveys for different purposes.

General surveys

Get an overview of your users and their experience with a general survey. Use it to monitor overall satisfaction over time.

Response rate 2-10%. 

Targeted surveys

Pinpoint a selected user group to investigate their experience or a user flow with a targeted survey.

Response rate 15-40%.

Feedback buttons

Find and solve urgent issues on specific pages with a feedback button.

User triggered

Ensure valuable insights with a Customer Success Manager

Add onboarding or support to your license and lean back.

If this feels overwhelming you might need someone to get you started. Our analysts are experts on surveys. Add some human support to your license plan.


Onboarding, support & analysis services


Smart settings to not disturb your visitors

We've got plenty of survey settings to make sure you display the right survey to the right user at the right time. 


Complete the picture with analytics, heatmaps, and recordings

When you combine surveys and website analytics, you can focus on the visitors that matter to you. 

Filter your analytics data through a survey segment. For example, look solely at visitors that intended to buy something. What paths did they take? Did they end up on the correct pages?

Filter your survey data with an analytics segment. For example, look at everyone that completed an event. How satisfied were they with their visit? What did they struggle with?

No matter which plan you sign up for, you always have access to the free plan for all our other products.

Take a look at our other products

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