Analytics onboarding
- A tailored data collection strategy
- Setup of events & goals
- Setup of funnels
- Configuration of channels
- Predefined segments
- Personal training
Heatmaps & session recordings onboarding
- A tailored data collection strategy
- Setup of heatmaps
- Setup of session recordings
- Configuration of channels
- Predefined segments
- Personal training
Surveys onboarding
- A tailored data collection strategy
- Tailored surveys for your needs
- Question formulation
- Survey setup
- Predefined segments
- Personal training
Support
- A dedicated Customer Success Manager.
- 4 analysis meetings per year - one-hour sessions with a thorough analysis of your data.
- Help to set up new measuring points or improve the ones you have.
- Help to set up surveys, segments, funnels, goals, reports, or a great dashboard.
- Support - Your CSM will be there to help you.
Of course, technical support is included in all license plans. 😊
We offer a variation of tailored reports:
Full website report
Overview of all user groups, their intents, issues, and what can be done to resolve them.
User journey report
Deep analysis of a user journey
Campaign evaluation
A close look at the conversions, behaviour, and experience of the people coming from a campaign.
Problem area report
A deep dive into the issues, problems, and friction your visitors encounter on your website. Why do they arise and how can they be solved?