Your survey should not stand in the way of your website visitors. Correct settings for when and where your survey will be visible are critical for a good user experience.
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Triggers
What should trigger your survey
The right survey to the right user at the right time is essentialfor good results.
You can trigger your survey on
Time spent on your website
Visited pages
Buttons clicked
Events fulfilled
Immediate triggering
With an embedded survey
The embedded survey is perfect for the evaluation of flows or processes your visitors go through. It can be purchase flows, application processes, forms, or internal searches.
Survey display frequency
How often you should display your survey
Choose how often your survey should be displayed. One time per month and user or one time per year and user? It's your choice. You can also show your survey more often to visitors that didn't respond the first time.
Share of audience
How many should be exposed to your survey
This depends a lot on how much traffic you have in general and, how many responses you need. If you want your result fast, set the audience to 100%.
Smart questions
Obviously, we have follow-up questions based on how people answer. But you can make more complex logic than that. Ask a question to all people that answered alternative A in question 1 and alternative B in question 2. Or ask a question to all respondents that answered alternative A or B on question 1 and alternative C on question 2. Options are endless.
