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How to start, stop and pause a survey

  • Customer Success Team
  • 6 days ago
  • 1 min read

All settings related to starting and stopping a survey is found under the publication settings in the survey editor. 


Start by going to "Manage surveys" and select the survey you want to edit.


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Then, go the "Publish". The first two settings are "Start" and "End". 


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The survey needs a start date to go live, but the survey only needs an end date if you want to pause or stop it. Click on the date box and select the date and time you want.


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Since you schedule both start and end, you can create the survey in advanced but it won't go live before the start date. If you want to pause a survey, add an end date and once the survey is deactivated you can add a new start date.

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