Surveys

If you want to compare two question, say look at how different roles rate the website or what the find score is for the different purposes, you can cross-tabulate. The cross-tabulation will give you two sets of information at the same time, and is good way to identify problem areas. In the example below, the role is cross-tabulated with the find score. Each of the dots represent the share of the role and its find score. "Member, teachers" are about 67% of the visitors and hav

When creating a survey, the structure of it matters. It will affect how the respondents perceive it and how they answer. In this article, we'll show the different setting options for structure that we offer, and also how they can affect your survey. You structure your survey under "Questions" also. The most obvious is the order of the questions. The order you have in the survey editor is the order you will have in your survey.  The settings we will go through here are: Blocks

Expressions In the publish settings of the survey you can write a logical expression that must evaluate to true for the survey to be shown.  Values to be evaluated can be either a Number, String or Boolean.  A number may be floating point or integer. Arrays or objects containing these types is also supported. The properties of an object can be accessed using the dot operator, and properties of an array by the in operator. Values Description 43, -1.234 Number "hello" String tr

Extellio has an automatic system for picking up potential personal information among the text answers, which is then manually handled. Any personal information such as names, phone numbers, email addresses, etc, is masked and replaced with e.g. . While the answers are being processed, you will not be able to see the flagged answers. Once we have approved or masked the personal data, you will see the answers. One thing to note is that the automatic system isn't 100% accurate.

The easiest way to troubleshoot your survey is to use the debug tool. To activate the tool, go to your website and then add /?extellio_debug=true at the end of the URL. A modal will now pop up at the bottom of the page. If the modal doesn't pop up, it's usually because the page or website is missing the Extellio script, or because your CSP prevents the debug modal. Read more about CSP here . Modal information The debug modal looks like this: Survey The first column in the de